Friday, March 20, 2020

Do You Need Internet Access?

LOW COST/FREE INTERNET SOLUTIONS DURING COVID-19 EMERGENCY

Make your phone a mobile hotspot and connect your Chromebook:

T-Mobile wrote on its website that clients with past due bills can set up a payment arrangement online. Customers will also receive unlimited cellphone data for the next 60 days, except for roaming. For more, visit T-Mobile’s website.

Sprint is taking the “Keep Americans Connected Pledge” by waiving late fees and not stopping service for those unable to pay their bill because of coronavirus for the next 60 days, according to the company’s March 13 news release. For 60 days, customers should also be getting a free 20GB mobile hotspot of data and complimentary unlimited data for customers with metered plans by March 17.

Metro by T-Mobile urges customers to reach out to them if they aren’t able to make a payment due to “unexpected financial impacts,” according to the company’s website. Also, all customers will have unlimited smartphone data for the next 60 days, except for roaming data.

Cricket Wireless customers affected by COVID-19 can have reconnection fees waived, according to the company’s website. To qualify, customers are directed to call the Cricket customer care number, 1-800-CRICKET.  No free unlimited data is offered.

Verizon Wireless will waive late fees for residential and small business customers who are affected by COVID-19, according to the company’s website.  No  free unlimited data is offered.

Get internet at home:
Comcast Xfinity will not disconnect or tack on late fees for customers who contact the company and explain their situation during this time, according to a March 13 news release.

All Comcast customers will also have unlimited data for 60 days, and Xfinity Wi-Fi hotspots will be free for anyone. New customers will also get access to 60 days of free Internet Essentials service, with an increased speed of 25 Mbps downstream and 3 Mbps upstream.

AT&T took the “Keep Americans Connected Pledge” by deciding to not terminate service or institute late fees for wireless, home phone or broadband residential or small business customers for the next 60 days, according to its  website. Public Wi-Fi hotspots are also open to any American.

All AT&T consumer home internet wireline customers will also receive unlimited internet data. “Limited income households,” who qualify will also, be able to pay $10 a month for internet access.

City of Monroe is not offering new connections at this time.
Find a Hotspot:

Xfinity Wi-Fi hotspots will be free for anyone.  Some are on private property, but can be picked up from a distance:
Panera Bread
McDonald’s
Taco Bell
Pizza Hut
Wendy’s
Huddle House
Dunkin Donuts
Library Parking Lot – Password: library
Spring Street Laundry (next to DQ)